Monday, September 22, 2008

Ethan Allen Product Quality - Has It Improved?

It's been a while since I wrote, and the unfortunate news is that things don't seem to be improving at Ethan Allen regarding their product quality. Below are some links to other folks who have had problems with their Ethan Allen products:

GetSatisfaction.com


And here's another one:

iVillage GardenWeb


BTW, we recently bought a new bed for our 15 year old son. We didn't even think of Ethan Allen due to our recent problems with their products and the treatment by the Mountain View, CA store. So we bought from Pottery Barn. Pottery Barn!? Man, I would have never thought 5 years ago that I'd consider Pottery Barn a step up from Ethan Allen. I'll report my experience with Pottery Barn over the next few months.