The Consumer Affairs has accepted my complaint about the Ethan Allen store in Mountain View, CA and posted my brief description on there website.
http://www.consumeraffairs.com/furniture/ethan_allen.html
It seems that Ethan Allen is doing a bang-up job in the area of consumer complaints. If only there we as effective in building quality products. Sad day indeed when a company decides to ignore their customers. Ethan Allen must figure that there's a sucker born every minute, so they don't need to worry about providing quality products for the premium price that they demand.
And, by the way, I still have not heard anything back from the store. Not that I should be surprised...
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You may want to check out Measuredup.com.
Measuredup is a leading Customer Service review site read by thousands of people a day. No better way to help you in your effort to get them to pay attention then a well worded public post on a website like this.
www.Measuredup.com
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